Keyword Lists

example.gif The Keyword list for a given Policy contains the words and phrases that the content filter uses to check email message content.

When multiple keywords are included on the same line of a policy, a match is made only when the message being evaluated contains all of the keywords on that line. For example, you can add the following keywords to the list (perform four separate Adds):

resume, position
resume, job
resume, experience
resume, enclosed

Notice that in this example, four related words are used instead of just one. Basing the policy solely upon the word resume would not likely produce reliable results because resume, i.e., curriculum vitae, shares the same spelling as resume, i.e., to start again. So to minimize the chance of such false positives, it is a good idea to qualify the primary word, resume, with additional words that are typically associated with it in a job seeking letter: enclosed, position, job, and experience.

As configured in the example, messages that contain any of the keyword pairs are considered matches. Alternatively, you could have the filter trigger the configured action only when all five words are encountered in a single outbound message.

Do this by including all the keywords on a single line (perform a single Add):

Resume, position, job, experience, enclosed

Obviously, the likelihood of detecting every outbound resume on the basis of this filter is much less than for a policy that contains several rule-sets based upon the word resume.

In this example, a policy is constructed where the occurrence of any one of the four words listed above triggers a match (perform five separate Adds):

job
resume
enclosed
position
experience

Although not applicable to the case of a resume filter, this technique is appropriate, for example, when filtering for offensive content -- not every "four-letter" word in the dictionary need to appear in a message to qualify as a match. Instead, you may deem the occurrence of any one of the words on your offensive list to be sufficient to warrant tracking (Archive option), further investigation (Quarantine option), or immediate deletion.

See also:

Adding Keywords
Creating a Content Filter Policy
Creating A Keyword List: Example
Delimiters