Tracking Spammers: Sending A Complaint 

picsearc.gif After you learn the identity of an ISP that you think is contributing to the proliferation of spam, you may want to send a letter of complaint. Most ISPs do not condone spamming, and, like the recipient, are innocent victims. They do, however, need to be informed of the problem. In most cases, it will be a violation of their spam policy and they will be interested in the information.

In general, you can address the email to abuse@suspect-domain.com. Failing that, try postmaster@suspect-domain.com (where suspect-domain represents the domain you suspect of being complicit in the act of spamming).

In addition, the folks at Abuse.net (URL: http://www.abuse.net/) endeavor to maintain a list of email addresses for many ISPs and domains that you can use for addressing your email. Bear in mind when you compose your email that most of the names that appear on the list are innocent third parties. They themselves are not the spammers.

What to include

Be polite. Also include in your complaint the entire header of the offending message and any email address or web site that may have been contained in the message text.